RESTORED: 草莓视频Services Degraded

草莓视频services are degraded due to an unplanned data center event beginning 11:46 PM EDT (3:46 UTC).

Affected services include, but are not limited to:

  • Web Queries
  • Data Preview
  • Postgres Data
  • SSH
  • Jupyter Lab
  • R Studio
  • Usage Reports

Teams are working to correct the issue. We anticipate a possible resolution by 9 AM EDT (13:00 UTC).

Update at 7:45 AM EDT (11:45 UTC):
Systems are powered on, but lingering network issue are delaying service availability. Thank you for your patience.

Update at 9:05 AM EDT (13:05 UTC):
Lingering network issue remain. The network team has identified the cause of the network connectivity issue and is actively working to restore it. Thank you for your patience.

Update at 9:35 AM EDT (13:35 UTC):
The network issues are now resolved and we're finishing the recovery.

Update at 10:01 AM EDT (14:01 UTC):
This issue is now resolved and all systems are back online. Thank you again for your patience.

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